Privacy Policy
Privacy Policy
This Privacy Policy outlines how houseofaurae (the “Site,” accessible at https://houseofaurae.in/) collects, uses, and shares your personal information when you visit, interact with, or make a purchase through our website.
Who We Are
houseofaurae is operated by houseofaurae. For privacy-specific concerns, you can contact us at info@houseofaurae.in
What Personal Data We Collect and Why We Collect It
When you visit our website, we collect certain data about you and your device. This includes personal data like your name, email address, billing information, and account preferences, along with technical data such as cookies and IP addresses. We collect this data to:
- Fulfill your orders and provide you with requested services
- Communicate with you
- Optimize the performance of the website
- Protect our site from potential risks and fraud
Device Information
We collect device information using technologies like:
- Cookies: Small data files stored on your device to enhance user experience. More information on cookies and how to disable them can be found here.
- Log Files: Track your IP address, browser type, and website interaction.
- Web Beacons/Tags/Pixels: Tools that help monitor your site navigation.
Device Information
We collect device information using technologies like:
- Cookies: Small data files stored on your device to enhance user experience. More information on cookies and how to disable them can be found here.
- Log Files: Track your IP address, browser type, and website interaction.
- Web Beacons/Tags/Pixels: Tools that help monitor your site navigation.
Order Information
When you make a purchase or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment details, email address, and phone number.
Contact Forms
If you fill out a contact form on the website, we collect and store the information for customer service purposes but do not use it for marketing unless explicitly consented to.
Comments
When visitors leave comments on the site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.
Media
If you upload images to the website, be cautious not to upload images with embedded location data (EXIF GPS), as these can be publicly accessed by visitors.
Cookies
Our website uses cookies to improve your experience. These cookies may collect your personal information. You can manage your cookies by adjusting your browser settings.
Analytics
We use Google Analytics to gather anonymous statistical data to understand how visitors interact with the website. You can learn more about how Google uses your data by visiting their privacy policy
Who We Share Your Data With
We share your personal information with third parties to help us process your orders and manage the website. This includes:
- Google Analytics: For website analytics and optimization.
- Payment processors: To complete transactions.
These third parties only have access to data necessary to fulfill their obligations.
How Long We Retain Your Data
We retain personal data as follows:
- Contact form submissions: Kept for six months.
- Analytics records: Kept for one year.
- Customer purchase records: Retained for up to ten years for legal and business purposes.
If you wish to delete your personal data, contact us, and we will comply with applicable data protection laws.
What Rights You Have Over Your Data
If you are a resident of the European Union (EU), you have rights to access, update, or delete your personal information. Please contact us at info@houseofaurae.in to exercise these rights.
Where Your Data Is Sent
We may transfer your personal data outside of the EU, including to the United States and Canada. We ensure that these transfers comply with European data protection standards by using approved safeguards, such as data processing agreements or third-party certifications (e.g., Privacy Shield).
How We Protect Your Data
We take the protection of your data seriously by implementing technical measures such as encryption, firewalls, and secure access protocols. We also train our staff on the importance of data privacy.
What Data Breach Procedures We Have In Place
In the event of a data breach, we will notify affected individuals promptly and take appropriate steps to mitigate risks, including working with cybersecurity experts if necessary.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any updates will be posted on this page.
Contact Information
If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights under applicable privacy laws, please contact us at:
Email: info@houseofaurae.in